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Capps Plumbing & Sewer

Water Heater Repair

Valves, elements and venting diagnosed same day

  • Same-day where available
  • Written quote before work
  • Licensed, bonded and insured
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You might be seeingRust-colored hot waterNo hot water, or not enoughA pilot light that keeps going outBanging, rumbling or kettling from the tank

No hot water is a diagnosis, not a death sentence

Most water heater failures are one part: a thermocouple that lets the pilot go out, a heating element, a thermostat that will not switch, a relief valve weeping, sediment that makes the tank bang and kettle. Each is a repair on a unit that otherwise has years left.

The technician's job is to find which one it is, fix it the same day where the part allows, and tell you honestly when the tank has reached the point where a repair is money better spent on a replacement.

What water heater repair includes

Valves, elements, venting and controls, diagnosed and repaired.

  • Diagnosis of no hot water, not enough hot water and inconsistent temperature
  • Thermocouple, pilot, igniter, element and thermostat replacement
  • Relief valve, drain valve and expansion tank repair
  • Tank flushing and deliming to remove the sediment behind noise and lost capacity

What the appointment looks like

  1. Describe the symptom

    No hot water, lukewarm water, a pilot that keeps going out, noise or a leak. Each narrows the fault.

  2. Diagnosis and a price

    The technician finds the failed part and quotes the repair before doing it, along with a straight view on the unit's remaining life.

  3. The repair

    The part is replaced, the tank flushed if sediment is the cause, and the venting and controls checked.

  4. Hot water restored

    The unit is fired, brought up to temperature and checked before we leave.

Three situations cover most calls

Water heater repairs come in three sizes.

  • A control or ignition part

    A thermocouple, igniter, thermostat or element replaced, hot water back the same visit.

  • A valve or a flush

    A weeping relief valve or a tank full of sediment, corrected so the unit runs quietly and to capacity.

  • A unit not worth repairing

    A leaking tank or a heater past its life: you hear that, and get a replacement quote instead.

When to call for water heater repair

  • No hot water, or not enough
  • A pilot light that keeps going out
  • Banging, rumbling or kettling from the tank
  • Water that is too hot or too cold regardless of the setting
  • A drip from the relief valve or the drain valve
  • Rust-colored hot water

Why customers call us for this

Same-day diagnosis
Valves, elements and venting diagnosed on the first visit, with the common parts on the truck.
Honest about repair versus replacement
A repair is recommended when the unit has life left. When it does not, you hear that.
Highly trained technicians
Capps technicians maintain, repair and replace water heaters and boilers of every make.

Customers on this service

  • Our hot water heater was leaking into the unit below us on a Sunday. Jose was here in two hours with a new heater and did a great job. Could not have been better!
    Tom H. · via Google
  • Ryan did a fantastic job replacing a corroded water pipe joint and expansion tank on our hot water heater. Professional and extremely knowledgeable.
    Patrick M. · via Google
  • Timely courteous and provided clear concise explanations as to the repairs. Great jib Tim!!
    Sharon L. · via Google
  • I had a bad leak from my kitchen down to the basement leaking onto my electrical panel. A neighbor recommended Capps. I called Capps and Sean came out a few hours later. He was so nice and knowledgeable. Kept me informed and took pictures and explained every step. I was very happy with the work and recommend Capps highly.
    Lisa P. · Buffalo Grove, IL · via Google
  • Capps provided services to test our fire hydrant. They were on time and efficient!
    Joe N. · via Google
  • Mike is very professional and we received good explanation and he is knowledgeable of the issue. He arrived the time he said he would. Very grateful for him.
    vicklet62 · via Google
Where we do this work

Often booked alongside water heater repair

The work most often scoped on the same visit. Every one comes with a written quote before anything starts.

  1. 01Tankless water heater installationEndless hot water in a fraction of the space
  2. 02Water heater installationTank and tankless, sized and vented to code.
  3. 03Water TreatmentAt Capps Plumbing & Sewer, we help Wheeling homeowners enjoy high-quality water that’s clean, safe, and pleasant to drink every day.

Read up before you call about water heater repair

Need water heater repair today?

24/7 emergency service. Licensed, local and dependable since 1996.

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847-268-3600