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Capps Plumbing & Sewer

Emergency Plumbing

Emergency Plumber for Wheeling, IL & Surrounding Areas

Anytime you experience a plumbing problem, you might feel you need to take care of it to prevent further damage immediately.

  • Same-day where available
  • Written quote before work
  • Licensed, bonded and insured
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You might be seeingWater rising in the basementA major leak you cannot shut offSewage backing up through a drainA frozen pipe, or one that has burst

Knowing what is an emergency, and calling when it is

Some plumbing problems cannot wait: a gas leak, no running water, a frozen pipe about to burst, flooding from a failed sump pump or burst line, and a sewer backing up into the house. Each is a safety problem as much as a plumbing one, and the damage grows by the hour.

Others can wait for morning, when we can schedule the visit around you. If you are not sure, call: our team is available around the clock to talk through the problem and tell you honestly whether it needs someone now.

What emergency plumbing includes

The emergencies we respond to at any hour.

  • Burst and frozen pipes, major leaks and flooding
  • Sewer backups and clogged main drains
  • No water, and no hot water
  • Gas leak response, once the gas company has been called and the property is clear

What the appointment looks like

  1. Make it safe

    For gas, leave the property and call the gas company from outside. For water, close the main shutoff if you can reach it.

  2. Call, and we assess

    You describe what is happening; we tell you whether it needs an emergency visit and what to expect.

  3. We arrive and stop the damage

    The immediate problem is contained first: water shut, the backup stopped, the leak isolated.

  4. The repair, explained and priced

    Once the emergency is contained, the repair is quoted before it begins.

Three situations cover most calls

An emergency call is one of three situations.

  • Contain and repair

    The problem is stopped and fixed in the same visit: a burst pipe, a clogged main, a failed valve.

  • Stocked to fix it now

    Most repairs are handled on the spot, and the trucks are stocked to do it.

  • It can wait

    We tell you so on the phone, and book a regular appointment instead of an emergency one.

When to call for emergency plumbing

  • The smell of gas or a hissing near an appliance
  • No running water anywhere in the house
  • A frozen pipe, or one that has burst
  • Water rising in the basement
  • Sewage backing up through a drain
  • A major leak you cannot shut off

Why customers call us for this

24 hours a day
Capps answers nights, weekends and holidays, and will tell you honestly whether your problem is an emergency.
45 combined years on the job
Local plumbers who have faced the complex problems that emergencies turn into.
The go-to emergency plumbers in Wheeling
A reputation earned on the calls that could not wait.

Customers on this service

  • Great response time for an emergency call. Anthony showed up within 90 minutes of my phone call and very quickly diagnosed and gave me my options for replacing my water heater.
    Jill D. · via Google
  • The knob in the tub broke and I couldn't turn off the water. Dillon called to say they had a cancellation for earlier today, so no emergency cost. They were in and out in an hour.
    Nancy D. · via Google
  • Prompt, courteous and professional. A job well done. Will was very pleasant and helpful.
    R M. · via Google
  • Called in the night before and got an appointment for the following day. Crew was on time, got to the job, explain the causes, and fix the problem. They also gave recommendations for maintenance.
    Ileana S. · Buffalo Grove, IL · via Google
  • Service call on a Sunday night. Service staff was prompt, capable, and cordial. Water heater was installed in under 2 hours, as stated in the initial call.
    Hal S. · via Google
  • Tech was friendly and extremely thorough in explaining options and parts required for repair. This was only a service call as parts need to be ordered. Highly rwcommend them.
    Shari S. · Prospect Heights, IL · via Google
Where we do this work

When is it an Emergency?

Anytime you experience a plumbing problem, you might feel you need to take care of it to prevent further damage immediately. Calling an emergency plumber on a night, weekend, or holiday comes at a high premium. It is essential to know when to call and when to wait. Our team will respond quickly when you call us with this urgent plumbing request.

Plumbing Emergency #1: Gas Leak

Gas leaks are hazardous. You must address this problem immediately. What to do if you have a gas leak:

    1. Evacuate the property immediately; leave doors and windows open (this will not stop a leak, but will help some of the gas escape)
    2. Do not use any electrical devices (cell phones, light

switches, garage door openers, etc.) until you are at a safe distance from the property.

  • Do not start a vehicle if it is on the property.
  • Call your gas company.
  • Call Capps

Plumbing Emergency #2: No Water

No running water is a safety concern since you cannot use the facilities and attend to them as soon as possible.

Plumbing Emergency #3: Risk of a Burst Pipe

Frozen pipes or spigots can lead to flooding or no water. A plumber must address your frozen pipes immediately.

Plumbing Emergency #4: Risk of Flooding

Flooding due to a failed sump pump, burst pipe, sewer back up, or water shut off valve failure is all examples of plumbing emergencies. Flooding can cause significant damage to structures and is a safety concern that a plumber should address as soon as possible.

Plumbing Emergency #5: Sewer Backup

When a sewer line backs up, it is not just a disgusting problem. It is a health hazard and should be taken care of immediately.

Additional Plumbing Emergencies

Less Urgent Problems Can Wait

If the problem can wait, you should consider the additional expense and determine if it is worth the call. Our team is available 24 hours a day to discuss your problem and determine if your situation is an emergency.

Dependable Emergency Service

Outstanding service has earned us a reputation as the go-to emergency plumbers in Wheeling. With a combined total of 45 years on the job, our local plumbers have faced some complex plumbing issues. So, we have every confidence that, with our help, you’ll soon have working and reliable water and sewer services. Even if you aren’t sure if your problem is an emergency, we invite you to call our knowledgeable representatives to discuss your plumbing issue. We’re ready to get your plumbing back in order right away!

Contact Capps today to solve your toughest plumbing emergencies in Wheeling.

When is it an Emergency?

  • Call Capps Plumbing & Sewer

Emergency Plumber in Wheeling, IL

24/7 Emergency Plumbers in Wheeling

If you have no running water due to a plumbing issue, contact us immediately for emergency service. Our pros help you resolve your plumbing issue so your family can enjoy the clean water you need for daily living. Frozen pipes can lead to flooding inside your home. If you have a burst pipe, reach out to our experienced plumbers for fast service and lasting results. Having indoor plumbing is a necessity for modern living. However, it doesn’t come without its risk. Flooding due to a burst pipe, sump pump, or water shut-off valve failure can cause a serious plumbing emergency.

Our team will respond quickly when you call us with this urgent plumbing request. In addition, although nobody likes to think about their sewer backing up, it’s important to have the right plumbing contractor on speed dial if it happens to you. These are all routine problems that our emergency plumbers handle with alacrity, understanding and efficiency.

We solve any and all of your plumbing emergencies, including:

In addition to maintaining a clean and comfortable environment in your home, our emergency services can save you time and money. You don’t have to wait for normal business hours to receive urgent plumbing service in Wheeling.

Contact Capps Plumbing & Sewer today to solve your toughest plumbing emergencies in Wheeling.

Emergency Plumbing questions

What qualifies as a plumbing emergency?

A plumbing emergency is any issue that threatens your home, safety, or health such as burst pipes, gas leaks, sewer backups, major leaks, or flooding. These situations require immediate professional attention to prevent serious damage.

How quickly can an emergency plumber respond?

We offer 60-90 minute service in emergencies to address urgent issues and minimize damage to your property.

What should I do before the emergency plumber arrives?

If it’s safe to do so, shut off your main water supply, turn off electricity near affected areas, and move valuables away from water. These steps can help reduce damage while you wait for professional assistance.

Are emergency plumbing services available at night and on the weekends?

Yes, emergency plumbing services are available 24/7, including nights, weekends, and holidays, so you can get help whenever unexpected issues occur.

Can I fix a plumbing emergency myself?

While you can take temporary steps like shutting off water, most emergency plumbing issues require a licensed professional. Attempting DIY repairs can worsen the problem and lead to more costly damage.

Often booked alongside emergency plumbing

The work most often scoped on the same visit. Every one comes with a written quote before anything starts.

  1. 01Pipe RepairDamaged pipes can lead to serious damage and costly repairs.
  2. 02Gas Lines & Leaks ServicesIf you suspect a gas leak or have problems with your gas line, you need an expert in gas line repair and installation.
  3. 03Sewer roddingGets the line flowing again and shows you why it stopped, so the same backup does not come back next month.

Read up before you call about emergency plumbing

Need emergency plumbing today?

24/7 emergency service. Licensed, local and dependable since 1996.

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847-268-3600