Plumbing that works across every property you manage
One number, one point of contact, no chasing contractors across a portfolio.
- Portfolio managers
- On-site property contacts
- HOA management companies
- Building owners with multiple units
Managers responsible for more than one building
You are fielding tenant calls, tracking recurring line failures across buildings that were plumbed decades apart, and answering to owners who want the problem gone rather than explained.
Capps structured its commercial service around multi-address work: one account across the portfolio, consolidated invoicing, and a dispatcher who knows which building you are calling about.
How we work with property managers
Multi-address coverage
One account, every property in the portfolio.
Tenant coordination
We schedule access directly with tenants when needed.
Single point of contact
One dispatcher, one number, consistent follow-through.
Invoicing and terms
Net terms and consolidated invoicing available on request.
The work orders we see most across managed properties
- Sewer rodding
Recurring drain backup from grease or root intrusion.
- Hydrojetting
Grease or scale buildup in shared lines.
- Sewer camera inspection
Due diligence or complaint investigation.
- Overhead sewer conversion
Recurring basement backup in older units.
- Flood control systems
City requirement or repeated loss event.
- Sewer line repair
Confirmed break or settled line from inspection.
- Water heater service
Unit turnover or tenant complaint.
- Ejector pump service
Below-grade unit failure.
What to expect
You call, we log the property
A dispatcher in the Wheeling office takes the address, the unit and the symptom. No call tree.
We coordinate tenant access
If a unit has to be entered, we arrange the window with the tenant directly and confirm it back to you.
Written quote before work begins
You approve scope and price in writing. Nothing proceeds on a verbal.
Completion with documentation
Scope, findings and any camera footage are sent with the invoice for the building file.
What property teams say
I've used Capps twice in the past 3 months at my condo association. Had them out for a sewer backup and their technician Jose was great. He was punctual, fixed our problem and left good notes on his report for me to review. Reliable and professional.
Brandon C. · via Google Capps is my go-to plumber. And as a board member of an association, they are also our go-to plumbers. They're polite, kind, honest and I really never go anywhere else for plumbing.
Gail T. · via Google The plumbers answered all my questions and did an excellent job on my toilet and sink problems. They were knowledgeable and very efficient.
Eva S. · via Google Friendly, explained clearly what they needed to do. cleaned up after their work
Patrick C. · Mount Prospect, IL · via Google Capps did an outstanding job. Jose and Eddie cleared a heavily clogged 2” kitchen line and took the time to ensure it was completely clean before they wrapped up. The camera inspection confirmed the quality of their work. I plan to use Capps for future plumbing needs, including a preventative main sewer line cleaning. Their pricing is competitive, they’re honest, and the workmanship is excellent.
Robert G. · Lincolnshire, IL · via Google Everything went well. 'Sean' the plumber was very professional. Fixed the toilet in no time at all. I was given notification when he was arriving and a picture of him. I'm very satisfied.
Margaret D. · via Google
Who is doing the work
- Licensed and insured
- Illinois plumbing license #058-142639.
- COI available on request
- Certificates issued for your file before work begins.
- Operating since 1996
- Family owned, with the same Wheeling team and the same phone number.
- Stocked for commercial work
- The warehouse and the trucks carry commercial parts, so we are fully prepared for your properties 24/7.
Put your portfolio on one account
Setup takes one call and covers every address you manage.
Included with the account
- Invoicing · Issued per property.
- Net terms · Available for qualified accounts.
- Dedicated team · Same team across your portfolio.
Wheeling and the northwest suburbs
Cook, Lake, DuPage and McHenry counties covered from the Wheeling shop, with portfolio accounts served across the northwest suburbs and into Chicago.
Navigating Plumbing Issues in Wheeling, IL Properties
Local Property Management Plumbing Specialists for Wheeling, IL and Beyond
Are you a property manager needing a dependable plumbing service you can rely on? Look no further! We understand the importance of having a professional plumbing partner you can trust to handle all your property management plumbing services. Serving Wheeling and surrounding areas, our team specializes in delivering top-quality plumbing solutions tailored to the unique needs of local property management.
Managing rental properties presents its own set of challenges, and plumbing issues are often at the forefront. As a property manager, you’re responsible for addressing plumbing problems promptly and efficiently to ensure your tenants’ satisfaction and property protection. From minor leaks to major sewer line blockages, plumbing issues can disrupt daily life and potentially lead to costly repairs if left unattended.
That’s where a reliable property management plumbing specialist, like Capps Plumbing & Sewer, becomes an invaluable asset. With our expertise, we provide efficient and effective solutions, ensuring your properties remain in excellent condition while minimizing any inconvenience to your tenants.
Ensuring Fair Pricing and Full-Service Plumbing Offerings
We believe in providing transparent and competitive pricing on all our plumbing services. We offer free estimates upfront, so you know exactly what to expect before work begins. Our commitment to fair pricing ensures you receive the best possible value for your investment.
As a full-service plumbing company, we handle many problems, including leak detection and repair, water heater repairs, drain cleaning, sewer line maintenance, and more. Whether a simple plumbing repair or a complex system overhaul, we have the skills and experience to do the job right.
The Importance of a Highly Trained, Licensed, and Insured Team
You can’t afford to compromise regarding the well-being of your tenants and the integrity of your properties. Our team consists of highly trained, licensed, and reliable plumbers with years of experience in the industry. We prioritize ongoing training to remain current on the latest plumbing techniques and technologies, allowing us to deliver the best possible solutions for your properties.
Rest assured, our team is fully licensed and insured, providing you with peace of mind knowing that your properties are in safe hands. We are committed to adhering to the highest industry standards and ensuring all work is completed safely and up to code.
Independent, Community-Focused Service in Wheeling, IL
Capps Plumbing & Sewer is a locally owned and operated business deeply rooted in the Wheeling, IL, community. We take pride in serving our neighbors and providing them with the same level of quality and care that we would expect for ourselves, treating every property as if it were our own. Our dedication to building lasting relationships ensures that you receive personalized attention, reliable service, and exceptional results.
Property Management Plumbers At Your Service
We are your one-stop solution for all your property management plumbing needs. Our commitment to customer satisfaction means we are available 24/7 for emergency plumbing services, offering fast response times and efficient solutions to minimize disruptions. Contact our experts today to learn more about our property management plumbing.
Click here to submit a Property Management Request. If this is an emergency, please call 847-268-3600 for immediate assistance.
As a property manager, you have to do a lot and need a reliable plumbing partner to help service your properties.
We specialize in plumbing services for property management. Our plumbers are available when you call and arrive on time to carry out complete services as quickly as possible. We offer honest estimates and professional suggestions on what is best for your plumbing system.
Trust the Capps Difference
It is no secret that the plumbing systems in your properties are under a lot of stress. Hence, installations, maintenance, and repairs are often needed. When tenants call to complain about a leak or clogged toilet, they would expect you to respond with a quick solution, which is why you need Capps Plumbing & Sewer, a company dedicated to superior customer service.
Rest assured that your tenants will feel comfortable having us in their home or building. Our plumbers always treat our customers with the utmost respect.
Capps Property Management Services
What managers ask before putting us on the account
How do you handle tenant access for service calls?
We contact the tenant directly to set the window, then confirm it back to you. If access fails, you hear it from us the same day rather than a week later.
Can you cover multiple properties under one account?
Yes; one account covers every address in the portfolio, with consolidated invoicing.
Do you provide documentation after each job?
Scope, findings and any camera footage are sent with the invoice for the building file.
What is your typical response window for a tenant complaint call?
We offer same-day service whenever possible and work directly with your tenants to find a date and time that fits their schedule. For urgent issues causing active property damage or affecting multiple tenants, we prioritize the call with a goal of arriving within 60–90 minutes.
Are you available for after-hours emergencies at rental properties?
Dispatch is staffed around the clock.
How does invoicing work for property management accounts?
Net terms and consolidated invoicing are available on request.
What plumbing services do you handle for property management companies?
We provide full-service plumbing support for managed properties, including drain clearing, leak detection and repair, water heater service, sewer line repairs, gas line work, fixture replacements and emergency service.
Do you offer emergency plumbing services for rental properties?
Yes. We are available around the clock for urgent plumbing issues such as pipe bursts, sewage backups, major leaks, and gas-related concerns.
How do you handle tenant plumbing requests?
We coordinate directly with property managers to address tenant issues like no water, clogged drains, flooding, or severe leaks. Our technicians communicate clearly, arrive prepared, and complete repairs efficiently to minimize disruption.
Can you manage plumbing maintenance across multiple units or buildings?
Absolutely. We work with property managers to deliver scheduled maintenance, system inspections, and ongoing repairs across single or multi-property portfolios.
What are the benefits of working with a dedicated plumbing company for property management?
Partnering with a consistent plumbing provider leads to faster service, better communication, and more reliable long-term results. With a team familiar with your properties, issues are resolved more efficiently, helping protect your investment and keep tenants satisfied.
One call sets up the account
After that, every building you manage runs through the same number.