Let us know what you need
Get in Touch With Our Team · We're here to help with any plumbing questions, service needs, or emergency requests. Reach out and we'll respond as quickly as possible.
For emergencies, call directly. For scheduling and estimates, use the form below.
- 24/7
Call us now
For active emergencies, backups, no hot water, or anything that cannot wait. Available 24 hours, 7 days.
- Schedule
Use the form below
For service requests, estimates, and non-urgent scheduling. We respond within one business day. Or call if you prefer to talk it through.
- Office
Other ways to reach us
- clientcare@cappsplumbing.com
- Fax
- 847-459-7386
- Address
- 160 W. Hintz Road, Wheeling, IL 60090
Office hours are Monday through Friday. The emergency line is always open.
Tell us what is going on
Fill out the form and we will follow up within one business day. For urgent needs, call 847-268-3600. How Can We Help You Today? Tell us about your project or inquiry — our team will respond as soon as possible.
We answer our own phones. If this is an emergency, call us.
Instant Plumbing & Sewer Estimates
Planning a repair or renovation? Stop guessing the cost. Use our smart calculator to get a quick, transparent price range for your plumbing project in minutes.
How Much Will Your Project Cost?
Honest pricing starts here. Simply enter your service details to see a preliminary estimate. Once you have your quote, our team is ready to confirm the details and schedule your service fast.
Hours and location
- Address
- 160 W. Hintz Road, Wheeling, IL 60090
- Phone
- 847-268-3600
- Fax
- 847-459-7386
- clientcare@cappsplumbing.com
Office hours
- Monday through Friday
- 8am to 5pm
- Saturday
- Closed
- Sunday
- Closed
- Emergency line
- 24 hours, 7 days
Holiday hours may vary. Call to confirm.
Get directions to 160 W. Hintz Road.
Capps Advantage+
Membership before the emergency.
Priority scheduling, member pricing on every job, and the annual inspection.
- Front-of-the-line priority scheduling
- 10% member pricing on every job
- No regular trip fees
- Annual inspection with a written report
Financing
Larger repairs, paid over time.
Financing is available on qualifying work through Service Finance Company, LLC, subject to credit approval. Ask before you receive the written quote.
From 6.99% APR · 12 months same-as-cash · decisions in seconds · jobs from $1,000
Standing discount
10% off for military, first responders, seniors and veterans.
Active-duty military, veterans, firefighters, police officers and seniors (65+) get 10% off any completed repair, up to $50. Mention it when you schedule.
- One discount per visit
- Excludes diagnostics, emergency, weekend and holiday service
- Cannot be combined with another offer
Ready when you are
Need a Plumber Today? We're Ready When You Are. 24/7 emergency service. Licensed. Local. Dependable since 1996
Plumbing Basics
Do I Have to Pay a Service Call Fee?
We charge a $78 service call fee, which includes a 15-minute visual evaluation.
Do You Provide Free Estimates?
Yes. Call 847-268-3600 to schedule.
What Are Your Hours?
We have technicians and field managers available 24/7. Our office is open Monday-Friday, 8 am-5 pm. Regular service pricing applies to appointments scheduled between 8 am and 5 pm, Monday – Friday, excluding the following holidays:
-New Year’s
-Memorial Day Weekend
-Independence Day (4th of July)
-Labor Day Weekend
-Thanksgiving
-Christmas
What Forms of Payment Do You Accept?
- Cash
- Check
- Visa
- Mastercard
- Discover
- Amex
We also offer to finance. Learn more here.
What our customers say
Good service. Great people. Very broad service offering so they can likely help you at the house or business with just about any plumbing needs. Keep going Joe and Mary!
Nick B. · via Google We are happy with service from promptly answer to qualified servis man who done excelent job .
Suad B. · via Google Kyle and Tony are great! Fast and informative! We will use these guys again when we need them.
Guy F. · via Google Will was on time and very friendly. He knew what he was doing and gave me pointers on what to do if my tankless hot water heater stops working again. Would definitely recommend
Amanda B. · via Google Trevor is an expert plumber he explained whole situation and great customer service. Took the time to ensure it was completely clean before they wrapped up. The camera inspection confirmed the their work. I plan to use Capps for future plumbing needs, including a preventative main sewer line cleaning.
Pinak V. · via Google Received service on emergency basis. Old tank was leaking and Sean L. was able to replace it within a few hours. Very satisfied with service I received.
Judith N. · Mount Prospect, IL · via Google