I tried a different plumbing company because I thought Capp’s was too expensive. Big mistake. I got what I paid for. While not inexpensive, Capp’s is reliable and does good work. The past 2 times I’ve needed work, Sean was dispatched to my home. He is very polite, professional and efficient. He not only fixed the problems but explained what he did as well. While I would love to find a bargain, it’s not worth poor service. Capp’s will remain my plumbing company of choice, especially if they send me Sean.
Dear Mr. Capp:
We recently had a serious plumbing emergency and your company was recommended to us by our plumber. Your response was immediate and Sean was our technician.
Our problem took more than a day to correct but Sean was knowledgeable, thorough, clean and professional. I cannot say enough good things about him. Because of his outstanding service, Capps will be my company of choice and Sean, my technician.
Plumbing problems are often smelly and extremely messy and ours certainly was. ProTech was called for an extensive clean-up job. Bob (Bobby) from ProTech was our technician and his cleaning was first rate. He was pleasant, professional and his his attention to details was impressive. I’m sure Bobby would say that, “I was just doing my job,” but in today’s environment where customer service is viewed as a nuisance, it was refreshing to receive service that is unmatched in kind and quality. Bobby treated my home as if it were his own. Capps cannot go wrong with ProTech if they continue to employ Bobby and individuals like him.
We are still repairing our living space but Sean and Bobby have made our jobs much easier. Each deserves special recognition.
Had these two young strapping gents come help me with my water heater and got it installed quickly and efficiently, couldn’t be happier with how everything went. I would recommend to anyone who is having problems with their plumbing.
These guys are great. We had a sudden issue with a kitchen sink backing up in a short term rental unit we own. I had guests checking in within a matter of hours, and the team was very accommodating in getting us taken care of quickly.
We have used this company for the last 8 years. From installing a clean out to fixing a toilet leak. They are quick responders, great customer service and proficient. They might be a bit on the higher side but you get what you pay for and they offer warranty with each service they perform.
Had a great experience with Capps Plumbing. Would recommend them!
I am the community manager for Arbors of Buffalo Grove Condominium Association and I personally recommend Capps to everyone I work with. Capps provides excellent response times to homeowner emergencies, they work with your Association with realistic suggestions, and also provide excellent customer service to the owners when they visit. They are good salesmen, but you have to be in this sort of industry. I can attest that they do not lead people astray with their up-selling, they only offer them additional options to fix a particular problem, some will cost more. Either way, they do the work courtesy and efficiently once contracted to do so. I recommend them to every Association I manage and every homeowner I speak to.
5 star service from this local wheeling branch – I’ve used them for various calls at different addresses and the end result is the same – satisfaction with all work performed – professional, hard workers are what they are made of. I recommend you use them if your EVER needing drain/water issues ! t.v. 7/2/16
Our fav plumbing company! Family owned honest dependable people!
Like! The plumbing company is the best plumbing company that I know of I’ve used them twice I get a fast response they get the job done very well equipped good staff great technicians highly recommend them.
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From 27 reviews
Always a good job and very helpful when I have any questions.
Capps Plumbing is a company that we have used in the past and are getting ready to use for some major project’s now. Capps has always:
* responded to our calls in a timely manner,
* been informative and honest when they make their initial …
Incredibly responsive. Fair pricing. Friendly and conscientious. Definitely will use them again.
The job was done professionally and cleanly.
Capps showed up in the correct time frame as stated. Service Tech Dinny was very professional and corrected the problem. Nob well done, Thanks Capp Plumbing Service.
Tech arrived in a timely manner. After looking over the project he provided an estimate and went to work. Completed the job within the estimate and explain very thing he did as the project progressed. Cleaned up the site and we couldn’t be …
GREAT JOB. COME ON TIME. VERY PROFESSIONAL. THEY DO COST MORE. BUT THEY GET THE JOB DONE.
The Capp’s firm has done all my plumbing needs through the years. I have never been disappointed. The work is done correctly and the service personnel are highly qualified, professional and all around excellent. I recommend Capp’s to …
They were very courteous and respectful of my home. They diagnosed the problem and fixed it promptly for the price quoted. We liked them so well that we called them out a second time for a different problem. They are very good people to do …
They met the appointment window, the tech was knowledgeable about issue and work was done quickly. I highly recommend Capps Plumbing.
Capps is very responsive and responsible. Over the years, they have solved our sewer and water problems effectively and efficiently. They may cost a bit more than some plumbers, but the best always costs more and with Capps, they are worth …
Capps is efficent and effective. Over the past few years, they have performed work on our sewer and water systems competently and they have been there when we needed them. They cost a bit more than some plumbing firms, but the best always …
We have a lot of work to do here at Casa DiSylvestro . Dan and Anthony listened to what i had to say, understood what I meant, and made intelligent recommendations with the reasons for each one. They called before arriving, which was greatly appreciated. Being female, men in the trades don’t often treat me like I should know what I’m talking about. These two not only treated me with respect, but made me feel comfortable in bringing up even the smallest issue without feeling foolish. I would very much like to have them do the work here if they don’t mind.
We’ve used Capps several times. It’s easy to get appointments, repairmen are on time and do a great job. We have had the same person come to our house every time so we’ve gotten to know him. We would highly recommend Capps.
Joe Capps is the greatest as are his sons Nick and Dan! During the recent storms my sump pump and backup went out. One call to Joe and his sons arrived at 2:30am Saturday morning July 22, 2017. Nick and Dan surveyed the situation, reviewed …
Great plumber! I had nick come out when we noticed black water in our shower and found out that the sewer was broken! He showed us on camera and explained the pricing to me. He scheduled for the crew to come next morning and my sewer was …
Capps did a great job for us when our water heater went out on a weekend. The pricing was very good, the service was even better.
Thanks for the kind words!
They did an amazing job on an emergency sewer repair. Quick, understanding, affordable and guided my through the process. I was very upset, as I had only lived in the home for a few days when this happened. I have a lot of respect for these…
Nick just left here and i’m very happy with their work.
Capps Plumbing provides excellent customer service and does quality plumbing work. I would recommend them to everyone! 24 hour service is a huge plus!!