Sump Pump Service in Glen Ellyn Illinois

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Sump Pump Service Available 24/7 in Glen Ellyn

A sump pump helps protect your basement from flooding by diverting water away from the home as soon as it starts to collect. With this seasons heavy rains more and more homeowners in Glen Ellyn and the surrounding DuPage County area have need new or replacement sump pump systems to keep up. Capps Plumbing and Sewer has been serving Glen Ellyn and the surrounding area for over 20 Years! Our sump pump technicians have the knowledge and experience you need to rely on when it comes to fixing your sump pump problems. We know that when your sump pump breaks you need your system fixed as soon as possible, that is why we will make sure to get to your home and address your issue, quickly, safely, and do it right the first time.  When you choose the professionalism of Capps you are choosing:

  • 4.5 Star Reviewed Business on Google
  • A+ Rated Business With the BBB
  • 4.5 Star Reviews on Facebook
  • Expert and Knowledgeable Advice For All Sump Pump Systems
  • Family Owned and Operated
  • Licensed, Bonded & Insured

Call Capps Plumbing and Sewer for sump pump repair, sump pump installation, and ejector pump service in Glen Ellyn, Illinois.  If you need help with your plumbing please give us a call at: 847-321-7938 or fill out the form to the right.

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Sump Pumps Glen Ellyn

A sump pump is a small pump that is installed in the lowest part of your basement or crawlspace. The job of your sump pump is to keep the area under your house dry and prevent a flood that could ruin your home. Typically, sump pumps are installed in specially constructed sump pits. Water will flow into the pit through drains or by natural flowing water through the soil. 

How Do Sump Pumps Work?

The sump pump traditionally stands in a sump pit. That is a hole with a gravel base about 2 feet deep and a foot and a half wide. The pit will usually be dug in the lowest part of your basement or crawlspace. Depending on how and when your home was built in Glen Ellyn, your sump pump pit can be located anywhere.  When the pit fills up with water, your sump pump will turn on. Once the pump is turned on, it will move the water out of the pit and through pipes that run away from your home’s foundation. The pipe, or pipes, have a one-way valve called a check valve at the end of the pump to keep water from coming back towards your home.

Most sump pumps will turn on automatically by the use of a float activator arm or a pressure sensor. Water exerts more pressure than air does, so when the pit fills up with water, the pump is activated. The float activator is very similar to the one in your toilet. A buoyant ball (called a float) floats on the top of the water, manually moving the air as the water fills the pit. Automatic pumps have an option for you to activate the pump on your own if the sensor or the float arm fails.

How to Tell if Your Sump Pump is Working

  1. Pour buckets of water into your existing sump pit, if the pump is working properly then it will pump the water out. If the pump is not functioning properly the following things may occur:
    1. Nothing happens, this could be due to the float ball sticking or a jam in the impeller
    2. Pump makes a humming sound but doesnt drain then you could have a defective discharge pipe or impeller. 

Types of Pumps

There are a few different types of pumps that are tradionally found in properties in the Glen Ellyn area. At Capps Plumbing, our team of plumbers are highly trained in installing and repairing most pump equipment, including:

  • Heavy duty sump pumps & backup pumps
  • Ejector pump installation
  • Battery-powered backup sump pumps
  • Lift station pumps

 

Ejector Pump Service Available in Glen Ellny

An ejector pump, which is also commonly called a sewage ejector pump or pump up ejector system, is used when a plumbing fixture ( bathroom, laundry room, etc.)  is installed below the main sewer or septic line grade. Ejector Pumps are typically going to be installed in basements. An ejector pump is part of a system that can pump liquids and solids up to the septic line or main sewer.

Ejector pumps are meant to sit in a sump basin which is cut and dug into the ground below the grade. This sump basin collects about 30 gallons of waste for an average home. The lines that drain from the bathroom or laundry room are graded into the side of the sump basin. The ejector pump has a float and when the wastewater reaches a certain height, the ejector pump is tripped. The waste and water will then be pumped out of the basin up to the ground level and then out to the sewer or the septic tank. When the level in the basin goes down, the ejector pump with turn off until the float is triggered again.

There needs to be a vent installed into the sump area when the ejector pump is installed. The vent will come out of the sump pump and then is connected into an existing vent stack or it will run up, and through the roof. Commonly the outlet size for this vent would be about 2”. There is also a check valve to make sure that nothing will drain back into the sump basin once the waste and water is pumped out, When an ejector pump is installed correctly and the top of the sump basin is sealed, there will be no waste or smell that can come out of the basin. Call Capps Plumbing & Sewer today at: 847-321-7938 for ejector pump serving in Glen Ellyn, Wheaton, Lombard and the surrounding area. 

Sump Pump Checklist

Here is a checklist you can refer to in order to make sure that your sump pump is installed and working correctly:

  • Make sure the pump is plugged into a working ground fault circuit interrupter outlet and that the cord is in good shape. In damp areas, the ground fault circuit interrupter breakers may trip and effectively shut off the sump pump. Check on the sump pump regularly to see if you have to rest the ground fault circuit interrupter.
  • When you do your regular check-ups, make sure that the sump pump is standing upright. Sometimes vibrations during the pumps operations can cause the pump to fall over or tilt. This may jam the float arm and make it so that pump does not activate properly.
  • Pour a bucket of water into the pit to make sure that the pump will start automatically and that the water drains quickly out of the pit once the pump is on. If you pump does not turn on, you should have the pump serviced by a professional.
  • You may have to remove the pump from the pit sometimes and clean out the grate that is on the bottom. The pump may suck in some small stones that can block the inlet or even damage the pump over time.
  • Make sure that the outlet pipes are joined tightly together and that the water is draining at least 20 feet from your house. If it drains any closer, the water can end up coming back into the pit. This will make you pump continuously drain out the water. That could make your sump pump wear out faster and it will make your electricity bill higher.


Most modern sump pumps have a water level or flood alarm which is usually battery powered. This will alert you if the pump is not working properly and water is backing up. If you have a more sophisticated system, it can alert your alarm company or even call your cell phone if the water starts to rise. The does not happen often, but if it does, at least you will be alerted and you can fix the problem by calling Capps Plumbing & Sewer today. 

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